Contact information

Love & Care by jsm
Bloemendalerweg 43D
1382KB
Weesp

T: +31 6 42095085 / whatsapp
E: info@loveandcarebyjsm.nl

FAQ’s

return & payment

How can I return an item?

Place the products to be returned in a box or shipping bag. Go to your online account and follow the steps. Please note that we reserve the right not to refund or not fully refund/accept a return if the products are not in their original condition and used. Returns are at the expense of the customer.

Which items may not be returned and/or will not be refunded?

– Damaged items

– Dirty items

– Items with labels removed

– Used products

Order & Pay

Can I pay afterwards?

Yes, you can pay with Klarna.

What are the payment options?

  • Paypal
  • iDeal
  • Klarna

When can I expect my order?

On average, it takes about 5 to 10 working days to receive your order. As soon as your order is ready for shipment you will receive a track and trace code.

Are all items in stock?

We work with stock management. Is the item sold out online? Then that article is unfortunately not available to order.

Can I also pick up my order somewhere?

No, unfortunately it is not possible to pick up your order.

Shipping & Delivery

What are the shipping costs?

NL €6,95

BE €6,95

DEU €6,95

Other country? the costs are calculated at check out.

When can I expect my order?

We will ship your order in 1 business day. As soon as your order is ready for shipment, you will receive a track and trace code.

Customer Service